Harvey’s & Swiss Chalet Combo
About
American (Traditional), Burgers, Fast Food
Location
Adress: 2422 Fairview St, Burlington, ON L7R 2E4
Phone: (905) 681-3336
Work Hours
Business info
- list_altTakes ReservationsYes
- directions_carDeliveryYes
- accessibilityGood for KidsYes
- groupGood for GroupsYes
- tvHas TVYes
Reviews
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Dilnavaz K.
This was our second visit with a gap of a few months - both times with our grandchildren in tow. We arrived at around 7.30pm and were promptly seated. Our waitress was kind and patient while taking orders for the children. After a bit of a wait, the meals arrived. The children's meals consisting of chicken strips/fries and cheese pizza with vegetables were fresh and hot, as should be expected!
My husband and I ordered the standard Swiss Chalet dark chicken with fries for him and baked potato for myself. The chicken was tepid, to say the least. It must have been sitting waiting for suckers like us to order and receive this miserable piece of leg. Well, we were having none of this, because during our previous visit, the very same type of tepid chicken was presented to me and I had to send it back!
The waitress took both the pieces back...just in case, we ate any more of that cold piece of bird! We waited and waited and my husband, poor guy, just ate the fries while waiting for the chicken to be produced. After 30 minutes or so, fresh pieces of chicken arrived.
However, the damage was done! There is no coming back to Swiss Chalet. You can make a mistake of serving tepid. dried up chicken once, but not a second time.
Swiss Chalet is supposed to be the "most notable chicken restaurants" around, but obviously something is not working here.
The waitress apologized for the delay, saying that she could bring us uncooked chicken. But why bring us chicken which has been sitting for hours, in the first place. This is not customer services and we were extremely disappointed. The poor grandchildren were, by this time, tired and sleepy too!
We will definitely not be visiting any Swiss Chalets in a hurry! -
Judith P.
Called to place a take out order for Harvey's only to be told despite the prerecord prompt the system doesn't work for Harvey's.
When asked for the number for Harvey's - operator was stumped for an answer!
Why am I NOT surprised. If shoes were clues this operator would be barefoot! -
Lisa W.
Service was very good but my quarter chicken (dark) was smaller than my bun! I was very disappointed but our server said they are all the same size. Maybe it was because we used the " 2 can dine for $14.99"...I wonder??